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Cookie Policy

Last updated: 3 May 2026

This Cookie Policy explains how BETTERNOTES SL uses cookies and similar technologies on the BetterNotes website, platform, and related services. It describes what cookies are, which types may be used, what purposes they serve, how long they may remain on your device, and how you can manage your preferences.

1. Who We Are

This website and the BetterNotes service are operated by:

BETTERNOTES SL

Tax ID / CIF: B27697192

Registered address: Calle de la Rutlla, Número 206, 17003 Girona, Spain

Contact email: team@better-notes-ai.com

Privacy email: team@better-notes-ai.com

If you have questions about this Cookie Policy, you may contact us using the details above.

2. What Are Cookies?

Cookies are small text files or similar technologies that are stored on your device when you visit a website or use an online service. They allow the website or service to recognize your device, remember certain information, and collect data about how the service is used.

Cookies can serve different purposes, including enabling the website to function properly, remembering your preferences, measuring traffic and usage, improving performance, and supporting security. The AEPD cookie guide explains that cookies and similar technologies fall within the scope of Spanish rules when they are used to store or retrieve information from a user's device.

3. What Types of Cookies Do We Use?

BetterNotes may use the following categories of cookies or similar technologies:

3.1 Strictly necessary cookies

These cookies are essential for the operation of the website or service and do not require consent where they are strictly necessary. They may be used for:

  • user authentication;
  • session management;
  • security and fraud prevention;
  • load balancing;
  • remembering privacy choices;
  • maintaining logged-in areas;
  • essential interface operation.

Spanish law and the AEPD guidance recognize that certain strictly necessary cookies may be exempt from consent.

3.2 Preference or customization cookies

These cookies remember choices you make, such as language, interface settings, or display preferences, so that the service can provide a more personalized experience.

3.3 Analytics or measurement cookies

These cookies help us understand how users interact with BetterNotes, such as which pages are visited, how users navigate the service, and how long sessions last. As a general rule, analytics cookies require consent unless they fit within the narrow conditions described by the AEPD for exempt audience-measurement tools.

3.4 Security cookies

These cookies help protect BetterNotes and its users by identifying suspicious activity, supporting login integrity, preventing abuse, and protecting user sessions. Some security cookies may be considered strictly necessary.

3.5 Functional cookies

These cookies support enhanced website features that are not strictly necessary but improve the user experience. These cookies may require consent depending on their purpose.

3.6 Third-party cookies

Some cookies may be set by third-party providers whose services we use, such as analytics providers, payment providers, authentication providers, or infrastructure partners.

4. Why We Use Cookies

We may use cookies and similar technologies for the following purposes:

  • to ensure the website and platform function correctly;
  • to authenticate users and keep sessions active;
  • to remember settings and preferences;
  • to protect the service from fraud, abuse, and unauthorized access;
  • to measure traffic and performance;
  • to understand how BetterNotes is used;
  • to improve the design, usability, and reliability of the service;
  • to support subscription flows, billing flows, or account-related operations;
  • to manage consent preferences.

5. Legal Basis for Using Cookies

Under Spanish law, the use of cookies that are not strictly necessary generally requires prior informed consent, following from Article 22.2 of the LSSI. Accordingly:

  • Strictly necessary cookies may be used without consent where legally exempt;
  • Non-essential cookies, such as many analytics, personalization, or third-party cookies, will only be used after the user has given valid consent.

Where cookies involve the processing of personal data, that processing is also subject to applicable data protection rules, including the GDPR.

6. Cookies Used by BetterNotes

[PENDING TO COMPLETE WITH REAL COOKIE INVENTORY]

Cookie NameProviderPurposeTypeEssential
sb-access-tokenSupabaseMaintains secure user authentication sessionNecessaryYes
_vercel_jwtVercelDeployment routing and authenticationNecessaryYes
__stripe_midStripeFraud prevention and transaction securityNecessaryYes

7. How You Can Manage Cookies

You can manage your cookie preferences through your browser settings. Most web browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of BetterNotes — for example, login and session features may not work correctly without them.

8. Cookie Duration

Cookies may be either:

  • Session cookies, which are deleted when you close your browser; or
  • Persistent cookies, which remain on your device for a set period or until deleted.

The actual duration depends on the specific cookie and its purpose.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, regulatory guidance, technology, or the actual cookies and services used by BetterNotes. The most recent version will always be available on the website.

10. Contact

If you have any questions about this Cookie Policy, you may contact:

BETTERNOTES SL

Registered address: Calle de la Rutlla, Número 206, 17003 Girona, Spain

Contact email: team@better-notes-ai.com

Privacy email: team@better-notes-ai.com